7x24 Sunshine Service

At present, Jiangmen Jiaer Electric Appliance Co., Ltd. has more than 200 customer service personnel, and its service network covers all parts of the country. Customers can not only call our customer service hotline for warranty, but also deal with it through the Gale sunshine service platform, which is convenient and fast.

WeChat Repair Platform

In order to make it more convenient for customers to apply for repair, Gale has opened the WeChat online warranty service on the WeChat service number "Gale Sunshine Service".

VIP full worry-free service

Customers who purchase a certain number of electrical appliances will enjoy the whole-process carefree service of Gale's VIP, and arrange sales service engineers with outstanding skills to stay in the customer company for a long time to provide equipment operation and maintenance services.

VIP return visit service

Within three days of the delivery of the new aircraft, within two days of the equipment maintenance, and once a month for VIP customers in Gale, the after-sales service quality control department of Gale will pay a return visit to the customers, supervise and control the after-sales quality, satisfaction, service attitude, service timeliness and other behaviors after the aircraft delivery, maintenance and maintenance, and ensure that the customer is satisfied with the after-sales service.